Payment not confirmed

Returning to SiteCargo after payment does not mean the provider has confirmed it yet.

1. Wait a few minutes and refresh the invoice page.
2. Check the provider's receipt and the number of the invoice paid.
3. Check the remainder: the payment or balance may have covered only part of the amount.
4. Do not start another payment until the result of the first attempt is known.

If the status does not change, send support the invoice number, amount and currency, time and time zone, current status, and provider transaction ID. Do not send a full card number, CVC, bank password, or confirmation code.

See Payment and balance.