Invoices and statuses

Click an invoice under “Billing and finances” to open its details.

The invoice shows its number, issue date, due date, purpose, charge items, applied balance, paid amount, and remainder. A monthly invoice has a separate line for each app. Customer billing details come from profile settings.

You can print the invoice or download it as a PDF.

Statuses

Status	Meaning
Unpaid	No payment has been recorded yet
Partially paid	The balance or payment covered part of the amount
Paid	The full amount is confirmed
Cancelled	Payment is no longer required

The usual payment term is seven days from issue. There is no separate “Overdue” status: after the due date, the invoice remains unpaid or partially paid. Reaching the due date does not automatically freeze the app.

A cancelled invoice remains in the history. When an initial setup invoice is cancelled, the recorded payment is returned to the account balance.

Notifications

SiteCargo reports new monthly invoices and confirmed full payments by email and in the dashboard. If an email does not arrive, check your spam folder and the invoice status in the dashboard: that is the current status.